CA Customer Support Online (https://support.ca.com)
We will be migrating the remaining components (cases, downloads, etc) from the Layer 7 / API Management Customer Portal to the CA Customer Support Online Portal to complete our migration of the Layer 7 infrastructure to CA.
Beginning May 13: CA Support Case Management and Knowledge Base Articles will move to support.ca.com
Please open new support cases, update existing cases and search for knowledge articles from support.ca.com. Access this FAQ for more information or call Customer Assistance if you have trouble accessing your account.https://communities.ca.com/docs/DOC-231166154
Our Support Contact Numbers
Part Tariff or Toll Free Numbers
For all other numbers not listed: