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Careers at Layer 7

At Layer 7 Technologies, we pride ourselves on attracting and retaining some of the most talented and experienced professionals in the industry.

Founded in 2003, Layer 7 is a leading provider of security, governance and connectivity solutions for SOA, Web and Cloud, helping organizations make more from their investment in Web service based technologies. Our customers include leading insurance, banking, telecom and government organizations. The company is venture backed by leading Canadian and US investors.

Layer 7 is growing quickly in every market we serve, so we're always on the lookout for top talent in sales, engineering, marketing and a host of other positions, including:

  • Sales and System Engineers (Commercial Enterprise and Government)
  • Inside Sales (Commercial Enterprise and Government)
  • Engineering (Java architects, developers, automated testing and QA)
  • Marketing (Web, social media, campaign management)
  • Product Management 
 
  

Applying to Layer 7 Technologies
 

Resumes will be reviewed as received. We thank all candidates for their interest, however only those in consideration will be contacted.

For all positions, send your resume and cover letter in text, Microsoft Word or PDF format, referencing your area of interest to careers@layer7tech.com

 
 

Current Positions

 
 

Desktop Support Specialist

Vancouver BC

 

Overview:
Layer 7 Technologies is seeking a Desktop Support Specialist to provide technical support for hardware and software issues that arise during normal daily operations. In addition to the desktop support responsibilities, the successful candidate will be involved in the process of delivering Layer 7 products to the company’s customers.

 

Responsibilities:

  • Providing both computer system and smart phone installation and configuration, as well as troubleshooting hardware/software problems. Resolving desktop support requests and inquiries received through a variety of channels (email, phone, ticket system and in person). Implementing and administering corporate desktop standards (e.g. system backup, software licensing, hardware and software standards, security, asset acquisition and disposal, system configuration).
  • Participating in the design and maintenance of IT policies and procedures, especially those for quality and productivity standards that enable the team to meet established client service levels.
  • Recommending procedures for administering the client's desktop.
  • Performing daily backup, to ensure uninterrupted operation of critical systems and prevent data loss.
  • Maintaining an inventory of IT assets and product fulfillment deliverables and performing updates to asset management database.
  • Coordinating desktop hardware and software acquisitions and upgrades, as well as maintaining good vendor relationships.
  • Shipping customer systems and receiving inventory from suppliers.
  • Participating in special projects and performing other duties, as assigned.
 

Requirements:

  • One-or-more years of desktop support or LAN administrator experience.
  • Working knowledge of one-or-more platforms: Microsoft Windows 2003/8; Windows XP/7; Mac OS; Red Hat Linux.
  • Working knowledge of current versions of the following products: Internet Explorer; Firefox; Microsoft Office.
  • Experience with administration of Active Directory and SaaS environments.
  • Upbeat personality and stellar customer service skills
  • Excellent analytical and problem-solving abilities.
  • Strong written and verbal communication skills. Experience with Wikis a plus.

  • Ability to work both independently and as part of a team, under time-constrained conditions.

 
 

Senior Software Developer

Vancouver BC

 

Summary:
Layer 7 Technologies is seeking a Senior Software Developer to join its R&D team. The successful candidate will have:

  • Nine-or-more years of relevant work experience
  • A high level of comfort working in a team environment
  • A strong appetite for learning new skills and technologies
 

Requirements:

  • Degree in computer science, computer/software engineering or related discipline (or an equivalent combination of education and experience).
  • Proven ability to write high-quality, readable code that is easily supportable and maintainable.
  • Expert-level understanding of the JDK.
  • Extensive experience with Java toolkits and frameworks such as Spring and Hibernate.
  • Deep knowledge of Web-based technologies, XML processing and modern application servers in a Java environment.
  • Hands-on experience with RDBMS design and implementation.
  • Knowledge of Test Driven Development (TDD) practices and experience with Junit and other unit testing frameworks.
  • Familiarity with source control systems such as Subversion.
  • Proven ability to architect, design, document and implement enterprise-level software products.
  • Solid understanding of the Linux OS.
  • Aptitude for mentoring other team members.
  • Understanding of software development methodologies and best practices.
  • Proven ability to develop and document requirements and specifications.
  • Excellent verbal and written communication skills.
 

Desirable Skills:

  • Experience with REST architectural paradigms and/or AJAX/Web 2.0.
  • Solid understanding of cryptography and PKI.
  • Background in writing multithreaded, high-performance applications.
  • Knowledge of Cloud technologies and environments.
  • Background in building distributed systems, including protocol definition and application.
  • Proven ability to research and implement a specification or RFC.
  • Experience with MySQL and Oracle DB.
  • Understanding of project and risk management skills and approaches.
  
 

Java Web Developer

Vancouver BC

 

Summary:
Layer 7 Technologies is seeking a Java Web Developer to join its R&D team. The successful candidate will have:

  • Four-or-more years of relevant work experience
  • A high level of comfort working in a team environment
  • A strong appetite for learning new skills and technologies
 

Requirements:

  • Degree in computer science, computer/software engineering or related discipline (or an equivalent combination of education and experience).
  • Proven ability to write high-quality, readable code that is easily supportable and maintainable.
  • Good understanding of Java and the JDK.
  • Extensive experience with Java Web toolkits and frameworks such as Spring MVC and Wicket.
  • Solid Web development skills with HTML, CSS etc.
  • Expert level capabilities in Javascript, JSON and Ajax, plus a deep knowledge of YUI (2.x and 3.x) and/or JQuery.
  • Extensive experience with Java development frameworks such as Spring and Hibernate.
  • Good understanding of secure Web programming practices and security issues as they pertain to Web applications.
  • Excellent knowledge of Web-based technologies, XML processing and modern application servers in a Java environment.
  • Hands-on experience with RDBMS design and implementation, ideally with MySQL.
  • Knowledge of Test Driven Development (TDD) practices and experience with Junit and other unit testing frameworks.
  • Familiarity with source control systems such as Subversion.
  • Solid understanding of the Linux OS.
  • Understanding of software development methodologies and best practices.
  • Proven ability to develop and document requirements and specifications.
  • Excellent verbal and written communication skills.
 
 

Intermediate QA Analyst

Vancouver BC

 

Summary:

Layer 7 Technologies is seeking an Intermediate QA Analyst to join an energetic and growing QA department. The ideal candidate:

  • Has worked in a QA department for at least three years, performing a mix of manual and automation-based product testing
  • Will be comfortable creating documentation for internal and external audiences
  • Will be comfortable completing third-party software installation/configuration and server setup/configuration
  • Has used automated testing tools, either running automated scripts or creating test artifacts
  • Thrives in a formal QA environment – where overall release and testing processes are defined enough to give structure – and enjoys owning tasks from “cradle to grave”
 

Responsibilities:

  • Participate in all aspects of testing a Web-based security product. This includes: functional review; test planning; environment setup; automation of test-cases; bug report creation and validation; functional and regression testing.
  • Actively contribute to growing knowledge base.
  • Interface with support team.
  • Produce internal documentation for QA.
 

Requirements:

  • Three-or-more years experience in a formal software QA environment.
  • Two-or-more years experience with FitNesse, Froglogic Squish, Selenium or comparable automation tools.
  • Strong knowledge of Internet Explorer, Mozilla Firefox and Google Chrome plus experience testing Web-based enterprise products.
  • Knowledge of W3C standards and best practices.
  • Virtualization experience using VMware ESX and Workstation.
  • Strong troubleshooting abilities, discipline and detail-orientation.
  • Clear and effective communication skills, both written and oral.
 

Desirable Skills:

  • One-or-more years of development experience in Java/C#/Perl, developing test scripts in a QA environment.
  • Not intimidated by occasional command line Linux.
  • Solid understanding of XML and communication protocols like SOAP, HTTP, SSL and JMS.
  • Familiar with WIKI products, Bugzilla, JIRA and SOAP-based testing tools.
 
 

Senior QA Analyst

Vancouver BC

 

Summary:

Layer 7 Technologies is seeking a Senior QA Analyst to join an energetic and growing QA department. The ideal candidate:

  • Has a passion for ensuring quality throughout all stages of the software development lifecycle and creating the tools required for ensuring quality within the process
  • Has worked in a QA department for at least five years, performing a mix of manual and automation-based product testing
  • Will be comfortable independently creating documentation for internal and external audiences, completing third-party software installation/configuration and server setup/configuration
  • Thrives in a formal QA environment – where overall release and testing processes are defined enough to give structure – and enjoys owning tasks from “cradle to grave”
 

Responsibilities:

  • Participate in all aspects of testing a Web-based security product. This includes: functional review; test planning; environment setup; automation of test-cases; bug report creation and validation; functional and regression testing.
  • Create, maintain and add to a growing and robust suite of automated test-cases.
  • Execute functional test-case automation.
  • Actively contribute to growing knowledge base.
  • Interface with support team.
  • Produce documentation for internal and external audiences.
  • Assist in mentoring and training new staff.
 

Requirements:

  • Five-or-more years experience in a formal software QA environment.
  • Three-or-more years experience with FitNesse, Froglogic Squish, Selenium or comparable automation tools.
  • Expert-level knowledge of Internet Explorer, Mozilla Firefox and Google Chrome plus experience testing Web-based enterprise products.
  • Good knowledge of W3C standards and best practices.
  • Strong virtualization background using VMware ESX and Workstation, both locally and in the Cloud.
  • Strong troubleshooting abilities, discipline and detail-orientation.
  • Clear and effective communication skills, both written and oral.
 

Desirable Skills:

  • One-or-more years of development experience in Java/C#/Perl, developing test scripts in a QA environment.
  • Experience performance/load testing high-throughput Web server environments.
  • Not intimidated by occasional command-line Linux.
  • Good understanding of XML and communication protocols like SOAP, HTTP, SSL and JMS.
  • Familiar with WIKI products, Bugzilla, JIRA and SOAP-based testing tools.
 
 

Intermediate Technical Writer

Vancouver BC

 

Summary:
Layer 7 Technologies is seeking an Intermediate Technical Writer to join its Technical Communications team full time. The ideal candidate is not only a skilled wordsmith but also someone who cares about producing helpful and useful end-user documentation.

The successful candidate will work with a diverse team of motivated personalities within Product Development to help develop, write and maintain the documentation for the company’s line of products.

 

Responsibilities:

  • Editing, enhancing and maintaining the existing online help systems and user manuals.
  • Researching and planning new user guides and other instructional materials.
  • Interviewing and working with subject matter experts to gather information for documenting new features.
  • Working with the Technical Communications Manager to help develop, document and maintain processes and procedures.
  • Assisting in any other documentation capacity, including but not limited to: editing knowledgebase articles; working with the Tactical team for rapid documentation deployment; assisting Product Marketing.
 

Requirements:

  • Bachelor’s degree in the sciences (or equivalent work experience).
  • Minimum three years technical writing and editing experience, preferably for large-scale software systems.
  • Experience in both online help systems and printed documentation.
  • Minimum one year experience using MadCap Flare (familiarity with MadCap Analyzer an asset).
  • Must be fluent in Microsoft Word and Adobe Acrobat.
  • Experience with Linux, Web Services and XML an asset.
  • Superior organizational skills and ability to contribute to the “big picture” while staying focused on routine tasks.
 
 

Technical Support Analyst

Washington DC area (Vienna)
Reading UK
Vancouver BC

 

Summary:

Layer 7 Technologies is looking for knowledgeable and motivated Technical Support Analysts to join our Support organization. Applicants must possess technical expertise in a variety of areas, great customer skills and an aptitude for solving both business and technical challenges.

 

Responsibilities:

  • Troubleshooting complex Web applications, networking issues, Web services interactions and end-user usability limitations in the use of the SecureSpan product suite.
  • Managing a technical support case queue for customer-based issues originating from the various support channels (phone, email and self-service portal).
  • Providing superior client management, including excellent communications, responsive follow-through and advocacy for client issues within internal departments.
  • Prioritizing numerous issues of varying severity and effectively managing the resolution of all issues, within accepted service levels.
  • Actively participating in reviewing support material slated for customer distribution (e.g. manuals, quick-start guides, support Web site FAQs etc.)
  • Provide the Product Development organization with input regarding future product development, based on customer requests, industry experience and case management.
 

Requirements:

  • Strong personal communication and customer service skills, as well as previous experience in a customer support environment, are essential to this position.
  • High technical competence in a variety of operating systems (Unix/Windows/Solaris) and programming languages (Java/.NET).
  • One year of experience working with XML-based technologies.
  • Strong understanding of network infrastructure concepts (TCP/UDP protocols, packet routing, DHCP etc.) and devices (firewalls, proxy servers etc.)
  • Working knowledge of relationship database systems (MySQL/Oracle/Microsoft SQL). Understanding of SQL query construction an asset.
  • Ability to work both independently and as part of a team.
  • Ability to maintain a high levels of integrity, work quality and service excellence.
  • Ability to prioritize multiple tasks, adhere to established deadlines and perform under pressure.
  • Ability to work in a fast-paced, entrepreneurial, high-tech environment.
 
 

Business Development Specialist

Vancouver BC

 

Summary:
We are looking for a motivated and driven Business Development Specialist with exceptional communication skills, to run phone-based marketing programs for Layer 7. The qualified candidate will work with the Marketing team to develop outbound programs, identify targets and execute a call plan.

 

Responsibilities:

  • Execute on direct Business Development campaigns (telemarketing, contact management, demand generation).
  • Identify prospects in specific industry verticals, based on job role.
  • Identify decision makers within target companies.
  • Develop and maintain a high level of understanding of Layer 7 products and services.
 

Requirements:

  • A minimum of one year experience in an inside sales/call centre role.
  • Highly developed skills in prospecting, probing and objection-handling.
  • Strong time-management, follow-up and organizational skills.
  • Networking ability to target key decision makers in all departments.
  • Computer savvy and proficiency in CRM software (preferably Salesforce).
 
 

Java Developer (Tactical Group)

Vancouver BC

 

Summary:
As a member of the Tactical Development team, you work with Sales, Professional Services, partners and clients to discover prospect and client requirements in order to identify gaps in capability. With your team members, you design, code, write unit tests for and document components that add to our modular architecture. You are responsible for writing and extending use cases for use by the core team and Product Management.

Our Tactical team is responsible for closing the gap between what our products can do and what the customer needs to accomplish. Therefore, we often are called upon to speak and present to customers, prospects and partners.

 

Responsibilities:

  • Communicate clearly and effectively with customers, Layer7 staff and business partners to establish requirements.
  • Create written material communicating architecture, design and implementation plans for given features and subsystems.
  • Develop secure, high-performance and high-quality software for our Service-Oriented mediation, security and management platform.
 

Requirements:

  • Very effective written and oral communication skills.
  • Skills in analysis in new and unfamiliar environments.
  • Proven skills in developing functional requirements, specifications and software, based on client business requirements.
  • Intermediate-level coding skills.
  • Three-or-more years experience in Java and four-or-more years in software development.
 

Desirable Skills:

  • Knowledge of security in a Java environment.
  • Low Level Networking experience (tcpdump etc.)
  • Unix-based operating system experience (preferably Linux).
  • Web services, SOAP, WSDL, XML Schema and XML Namespaces.
  • Cryptography: PKI/XML DSig /SSL/SSH.
  • Microsoft WCF/WIF/.NET with Security development experience.
 
 

Administrative Assistant

Vancouver BC

Summary:
Layer 7 Technologies is looking for an individual with experience in office and executive administration support services to fill the role of Administrative Assistant. The ideal candidate will be enthusiastic and committed to excellence, with the ability to provide exceptional telephone etiquette and organizational talent.

  • Full-time or part-time permanent position
  • Position available January 3, 2012

Responsibilities:

  • Administration & executive assistance – Assist in the hiring process; prepare paperwork for and orient new employees; manage benefits administration for employees; maintain personnel timesheet records; maintain physical and online filing system; assist in preparation of board and shareholder correspondence; assist in sales order procedures
  • Reception – Answer incoming calls and redirect as appropriate; meet and greet visitors; distribute incoming mail and send outgoing mail; receive and send courier packages; keep track of employee whereabouts and (emergency) contact information
  • Meetings – Book meeting rooms for internal meetings; arrange catering services if required; prepare/set-up rooms with appropriate equipment, if necessary
  • Travel – Book travel arrangements for sales staff and executives
  • Phone system – Maintain list of telephone extensions; order phones and assign/set-up extensions for new employees; train new employees on phone/voicemail system
  • Office equipment/furniture – Oversee purchase, sourcing and repair of photocopier, fax machine, printer, projector and coffee machine; maintan equipment (e.g. ensure paper supply and toner for copier and fax machine)
  • Office supplies – Oversee purchase and co-ordinationation of office supplies; maintain accurate records and ensure proper stock of all basic office supplies
  • Office environment – Coordinate janitorial/cleaning services; ensure upkeep of a tidy, safe and functional work environment through coordinating weekly “duty list” and assigning tasks to all employees (e.g. purchasing soft drinks, tea and coffee; dishwasher and kitchen clean-up duty; recycling)

Requirements:

  • Exceptional people/communication skills, diplomacy and customer-service orientation
  • Proficient with Microsoft Office (Word, Excel and Outlook – PowerPoint a bonus)
  • Two-or-more years experience in a similar role, with exceptional reception/general office skills
  • Superior organizational skills, detail orientation and the ability to juggle many tasks at one time
  • Positive “can-do” attitude, embracing even the mundane tasks with enthusiasm and creativity
  • Ability to thrive in a fast-paced environment, showing flexibility and adaptability to change
  • Eagerness to learn, displaying initiative by proactively seeking direction and asking questions
 
 

Sales Engineer/Solutions Architect (New York)

New York NY

 

Summary:
The Sales Engineer/Solutions Architect is responsible for proper presentation and positioning of the Layer 7 suite of products. Delivering a clear understanding of how our products integrate with existing systems and infrastructure is an important part of the role. The successful applicant will have a high level of technical expertise, great customer skills and a willingness to work through business and technical challenges.

 

Responsibilities:

  • Work with customers on site and through proposals and prototyping, to present fit and solutions - good presentation skills a must
  • Sell alongside experienced sales executive in a team-selling environment
  • Design custom solutions that augment Layer 7’s products, to meet unique requirements.
  • Play a leadership role for the company at the customer site
  • Articulate and communicate real customer requirements back to the product organization, for effective product planning purposes
  • Set expectations properly to the customer and the balance of the team

Requirements:

  • Five-or-more years of technical consulting, product development or information technology experience
  • Excellent written and verbal communication skills
  • Ability to perform complex business analysis and match technology solutions to those requirements
  • High technical competence in Java, .NET, UNIX and XML
  • Working knowledge of UNIX, Java, Oracle and system networking and administration capabilities
  • XML and JAVA knowledge/exposure is a plus
  • BSc Computer Science or equivalent
 
 

Sales Engineer/Solutions Architect (Boston)

Boston MA

 

Summary:
The Sales Engineer/Solutions Architect is responsible for proper presentation and positioning of the Layer 7 suite of products. Delivering a clear understanding of how our products integrate with existing systems and infrastructure is an important part of the role. The successful applicant will have a high level of technical expertise, great customer skills and a willingness to work through business and technical challenges.

 

Responsibilities:

  • Work with customers on site and through proposals and prototyping, to present fit and solutions - good presentation skills a must
  • Sell alongside experienced sales executive in a team-selling environment
  • Design custom solutions that augment Layer 7’s products, to meet unique requirements.
  • Play a leadership role for the company at the customer site
  • Articulate and communicate real customer requirements back to the product organization, for effective product planning purposes
  • Set expectations properly to the customer and the balance of the team

Requirements:

  • Five-or-more years of technical consulting, product development or information technology experience
  • Excellent written and verbal communication skills
  • Ability to perform complex business analysis and match technology solutions to those requirements
  • High technical competence in Java, .NET, UNIX and XML
  • Working knowledge of UNIX, Java, Oracle and system networking and administration capabilities
  • XML and JAVA knowledge/exposure is a plus
  • BSc Computer Science or equivalent
  
 

Sales Engineer/Solutions Architect (Toronto)

Toronto ON

 

Summary:
The Sales Engineer/Solutions Architect is responsible for proper presentation and positioning of the Layer 7 suite of products. Delivering a clear understanding of how our products integrate with existing systems and infrastructure is an important part of the role. The successful applicant will have a high level of technical expertise, great customer skills and a willingness to work through business and technical challenges.

 

Responsibilities:

  • Work with customers on site and through proposals and prototyping, to present fit and solutions - good presentation skills a must
  • Sell alongside experienced sales executive in a team-selling environment
  • Design custom solutions that augment Layer 7’s products, to meet unique requirements.
  • Play a leadership role for the company at the customer site
  • Articulate and communicate real customer requirements back to the product organization, for effective product planning purposes
  • Set expectations properly to the customer and the balance of the team

Requirements:

  • Five-or-more years of technical consulting, product development or information technology experience
  • Excellent written and verbal communication skills
  • Ability to perform complex business analysis and match technology solutions to those requirements
  • High technical competence in Java, .NET, UNIX and XML
  • Working knowledge of UNIX, Java, Oracle and system networking and administration capabilities
  • XML and JAVA knowledge/exposure is a plus
  • BSc Computer Science or equivalent
 
 

Sales Engineer/Solutions Architect (Australia)

Australia

 

Summary:
The Sales Engineer/Solutions Architect is responsible for proper presentation and positioning of the Layer 7 suite of products. Delivering a clear understanding of how our products integrate with existing systems and infrastructure is an important part of the role. The successful applicant will have a high level of technical expertise, great customer skills and a willingness to work through business and technical challenges.

 

Responsibilities:

  • Work with customers on site and through proposals and prototyping, to present fit and solutions - good presentation skills a must
  • Sell alongside experienced sales executive in a team-selling environment
  • Design custom solutions that augment Layer 7’s products, to meet unique requirements.
  • Play a leadership role for the company at the customer site
  • Articulate and communicate real customer requirements back to the product organization, for effective product planning purposes
  • Set expectations properly to the customer and the balance of the team

Requirements:

  • Five-or-more years of technical consulting, product development or information technology experience
  • Excellent written and verbal communication skills
  • Ability to perform complex business analysis and match technology solutions to those requirements
  • High technical competence in Java, .NET, UNIX and XML
  • Working knowledge of UNIX, Java, Oracle and system networking and administration capabilities
  • XML and JAVA knowledge/exposure is a plus
  • BSc Computer Science or equivalent
 
 

Sales Engineer/Solutions Architect (Germany)

Germany

 

Summary:
The Sales Engineer/Solutions Architect is responsible for proper presentation and positioning of the Layer 7 suite of products. Delivering a clear understanding of how our products integrate with existing systems and infrastructure is an important part of the role. The successful applicant will have a high level of technical expertise, great customer skills and a willingness to work through business and technical challenges.

 

Responsibilities:

  • Work with customers on site and through proposals and prototyping, to present fit and solutions - good presentation skills a must
  • Sell alongside experienced sales executive in a team-selling environment
  • Design custom solutions that augment Layer 7’s products, to meet unique requirements.
  • Play a leadership role for the company at the customer site
  • Articulate and communicate real customer requirements back to the product organization, for effective product planning purposes
  • Set expectations properly to the customer and the balance of the team

Requirements:

  • Five-or-more years of technical consulting, product development or information technology experience
  • Excellent written and verbal communication skills
  • Ability to perform complex business analysis and match technology solutions to those requirements
  • High technical competence in Java, .NET, UNIX and XML
  • Working knowledge of UNIX, Java, Oracle and system networking and administration capabilities
  • XML and JAVA knowledge/exposure is a plus
  • BSc Computer Science or equivalent
 
 

Senior Software Sales Executive (New England)

New England

 

Summary:
Layer 7 Technologies is a leading provider of security and governance products for Service-Oriented, Web-Oriented and Cloud-Oriented integration. The company is seeking a leader who can work with a tier-one team to develop tier-one customer accounts in the Global 1000. We are seeking a leader with proven skills, a well-developed contact network and leadership skills that will allow us to build a significant footprint in this territory, from the ground up.

The sales executive we are seeking has an in-depth understanding of the components of a complex technical environment in today’s evolving enterprise. Previous experience selling middleware, infrastructure or enterprise application integration products is an asset. Additionally, this individual must have a rounded understanding of the key business operations that drive customer success and customer decisions. A detailed understanding of the financial drivers of our customers, coupled with an outstanding sales track record and strong technical ability, will allow this individual to exceed sales targets and achieve excellence at the front line of our business.

 

Responsibilities:

  • Successfully access a proven contact network at the C level of Global 1000 companies
  • Meet aggressive sales targets in order to make the company a category leader in the Web services security and infrastructure market
  • Solve typical account access and selling problems faced by a young company selling to mature companies
  • Articulate the technical and business proposition that our technology offers end-user customers
  • Effectively manage resources of the broader selling team
  • Work directly with the Layer 7 Technologies executive team to form and execute strategy in an effort to become a world-leading company
  • Develop and maintain trusted relationships with clients, based on successful selling and honest exchange of information with clients and prospects
  • Assume the business face of the company in the market
  • Effectively position and sell large software licensing deals - must have experience selling multi-million-dollar transactions
  • Accept the benefits and pressure of operating on quarterly quota objectives
  • Invest the energy and discipline needed to use the company's sales methodology and customer relationship management system

Qualifications:

  • Successful track record of direct sales of enterprise solutions to Fortune 1000 accounts, at an executive level
  • Experience selling enterprise application integration software or middleware software desired
  • Track record of exceeding quotas in challenging times
  • Outstanding presentation skills in both formal and informal environments
  • Experience with the benefits and pressure of working for an emerging company selling against established competitors
  • Excellent rolodex
  • Detailed awareness of the multiple types of software solutions in the application integration/middleware space
  • High degree of independence coupled with the ability to work with and direct a team of co-workers throughout the sales cycle
  • C-level comfort and effectiveness
  • Bachelor’s degree
  • Travel required
 
 

Senior Software Sales Executive (Texas)

Texas

 

Summary:
Layer 7 Technologies is a leading provider of security and governance products for Service-Oriented, Web-Oriented and Cloud-Oriented integration. The company is seeking a leader who can work with a tier-one team to develop tier-one customer accounts in the Global 1000. We are seeking a leader with proven skills, a well-developed contact network and leadership skills that will allow us to build a significant footprint in this territory, from the ground up.

The sales executive we are seeking has an in-depth understanding of the components of a complex technical environment in today’s evolving enterprise. Previous experience selling middleware, infrastructure or enterprise application integration products is an asset. Additionally, this individual must have a rounded understanding of the key business operations that drive customer success and customer decisions. A detailed understanding of the financial drivers of our customers, coupled with an outstanding sales track record and strong technical ability, will allow this individual to exceed sales targets and achieve excellence at the front line of our business.

 

Responsibilities:

  • Successfully access a proven contact network at the C level of Global 1000 companies
  • Meet aggressive sales targets in order to make the company a category leader in the Web services security and infrastructure market
  • Solve typical account access and selling problems faced by a young company selling to mature companies
  • Articulate the technical and business proposition that our technology offers end-user customers
  • Effectively manage resources of the broader selling team
  • Work directly with the Layer 7 Technologies executive team to form and execute strategy in an effort to become a world-leading company
  • Develop and maintain trusted relationships with clients, based on successful selling and honest exchange of information with clients and prospects
  • Assume the business face of the company in the market
  • Effectively position and sell large software licensing deals - must have experience selling multi-million-dollar transactions
  • Accept the benefits and pressure of operating on quarterly quota objectives
  • Invest the energy and discipline needed to use the company's sales methodology and customer relationship management system

Qualifications:

  • Successful track record of direct sales of enterprise solutions to Fortune 1000 accounts, at an executive level
  • Experience selling enterprise application integration software or middleware software desired
  • Track record of exceeding quotas in challenging times
  • Outstanding presentation skills in both formal and informal environments
  • Experience with the benefits and pressure of working for an emerging company selling against established competitors
  • Excellent rolodex
  • Detailed awareness of the multiple types of software solutions in the application integration/middleware space
  • High degree of independence coupled with the ability to work with and direct a team of co-workers throughout the sales cycle
  • C-level comfort and effectiveness
  • Bachelor’s degree
  • Travel required
 
 

Senior Software Sales Executive (Australia)

Australia

 

Summary:
Layer 7 Technologies is a leading provider of security and governance products for Service-Oriented, Web-Oriented and Cloud-Oriented integration. The company is seeking a leader who can work with a tier-one team to develop tier-one customer accounts in the Global 1000. We are seeking a leader with proven skills, a well-developed contact network and leadership skills that will allow us to build a significant footprint in this territory, from the ground up.

The sales executive we are seeking has an in-depth understanding of the components of a complex technical environment in today’s evolving enterprise. Previous experience selling middleware, infrastructure or enterprise application integration products is an asset. Additionally, this individual must have a rounded understanding of the key business operations that drive customer success and customer decisions. A detailed understanding of the financial drivers of our customers, coupled with an outstanding sales track record and strong technical ability, will allow this individual to exceed sales targets and achieve excellence at the front line of our business.

 

Responsibilities:

  • Successfully access a proven contact network at the C level of Global 1000 companies
  • Meet aggressive sales targets in order to make the company a category leader in the Web services security and infrastructure market
  • Solve typical account access and selling problems faced by a young company selling to mature companies
  • Articulate the technical and business proposition that our technology offers end-user customers
  • Effectively manage resources of the broader selling team
  • Work directly with the Layer 7 Technologies executive team to form and execute strategy in an effort to become a world-leading company
  • Develop and maintain trusted relationships with clients, based on successful selling and honest exchange of information with clients and prospects
  • Assume the business face of the company in the market
  • Effectively position and sell large software licensing deals - must have experience selling multi-million-dollar transactions
  • Accept the benefits and pressure of operating on quarterly quota objectives
  • Invest the energy and discipline needed to use the company's sales methodology and customer relationship management system

Qualifications:

  • Successful track record of direct sales of enterprise solutions to Fortune 1000 accounts, at an executive level
  • Experience selling enterprise application integration software or middleware software desired
  • Track record of exceeding quotas in challenging times
  • Outstanding presentation skills in both formal and informal environments
  • Experience with the benefits and pressure of working for an emerging company selling against established competitors
  • Excellent rolodex
  • Detailed awareness of the multiple types of software solutions in the application integration/middleware space
  • High degree of independence coupled with the ability to work with and direct a team of co-workers throughout the sales cycle
  • C-level comfort and effectiveness
  • Bachelor’s degree
  • Travel required
 
 

Senior Software Sales Executive (Germany)

Germany

 

Summary:
Layer 7 Technologies is a leading provider of security and governance products for Service-Oriented, Web-Oriented and Cloud-Oriented integration. The company is seeking a leader who can work with a tier-one team to develop tier-one customer accounts in the Global 1000. We are seeking a leader with proven skills, a well-developed contact network and leadership skills that will allow us to build a significant footprint in this territory, from the ground up.

The sales executive we are seeking has an in-depth understanding of the components of a complex technical environment in today’s evolving enterprise. Previous experience selling middleware, infrastructure or enterprise application integration products is an asset. Additionally, this individual must have a rounded understanding of the key business operations that drive customer success and customer decisions. A detailed understanding of the financial drivers of our customers, coupled with an outstanding sales track record and strong technical ability, will allow this individual to exceed sales targets and achieve excellence at the front line of our business.

 

Responsibilities:

  • Successfully access a proven contact network at the C level of Global 1000 companies
  • Meet aggressive sales targets in order to make the company a category leader in the Web services security and infrastructure market
  • Solve typical account access and selling problems faced by a young company selling to mature companies
  • Articulate the technical and business proposition that our technology offers end-user customers
  • Effectively manage resources of the broader selling team
  • Work directly with the Layer 7 Technologies executive team to form and execute strategy in an effort to become a world-leading company
  • Develop and maintain trusted relationships with clients, based on successful selling and honest exchange of information with clients and prospects
  • Assume the business face of the company in the market
  • Effectively position and sell large software licensing deals - must have experience selling multi-million-dollar transactions
  • Accept the benefits and pressure of operating on quarterly quota objectives
  • Invest the energy and discipline needed to use the company's sales methodology and customer relationship management system

Qualifications:

  • Successful track record of direct sales of enterprise solutions to Fortune 1000 accounts, at an executive level
  • Experience selling enterprise application integration software or middleware software desired
  • Track record of exceeding quotas in challenging times
  • Outstanding presentation skills in both formal and informal environments
  • Experience with the benefits and pressure of working for an emerging company selling against established competitors
  • Excellent rolodex
  • Detailed awareness of the multiple types of software solutions in the application integration/middleware space
  • High degree of independence coupled with the ability to work with and direct a team of co-workers throughout the sales cycle
  • C-level comfort and effectiveness
  • Bachelor’s degree
  • Travel required
 
 

Technical Support Analyst

Vancouver BC, Washington DC

Summary:

Layer 7 Technologies is looking for a knowledgeable and motivated Technical Support Analyst to join our Support organization. The applicant must possess technical expertise (in a variety of different areas), great customer skills and an aptitude for solving both business and technical challenges.

 

Responsibilities:

  • Troubleshooting complex Web applications, networking issues, Web services interactions and usability limitations in the SecureSpan product suite.
  • Managing a technical support case queue for customer-based issues originating from various support channels (phone, email and self-service portal).
  • Providing superior client management, including excellent communications, responsive follow-through and advocacy for client issues within internal departments.
  • Prioritizing numerous issues of varying severity and effectively managing the resolution of all issues within accepted service levels.
  • Actively participating in reviewing support material slated for customer distribution (i.e. manuals, quick-start guides, Web site FAQs, etc.)
  • Providing input regarding future product development (from customer requests, industry experience and case management) to the Product Development organization.
 

Qualifications:

  • Strong personal communication and customer service skills as well as previous experience in a customer support environment are essential to this position.
  • Technical competence in a variety of operating systems (Unix/Windows/Solaris).
  • Basic knowledge of XML-based technologies.
  • Strong understanding of network infrastructure concepts (TCP/UDP protocols, packet routing, DHCP etc.) and devices (firewalls, proxy servers etc.)
  • Working knowledge of relationship database systems (MySQL/Oracle/Microsoft SQL).
  • Ability to work both independently and as a team member.
  • Ability to prioritize multiple tasks, adhere to established deadlines and perform under pressure.
  • Ability to maintain high levels of integrity, quality work standards and service excellence.
  • Ability to work in a fast-paced, entrepreneurial high-tech environment.
 
 

Professional Services Engineer (US-Based)

Location: USA

Summary
Layer 7 Technologies is a leading provider of security, governance and connectivity solutions for SOA, Web and Cloud. Through the award winning SecureSpan and CloudSpan family of gateway and management products, Layer 7 is helping organizations make more from their investment in Web service based technologies. Founded in 2003, Layer 7 operates in the US, Canada and Europe. Our customers include leading insurance, banking, telecom and government organizations.

We are currently seeking a US-based Professional Services Engineer to join our organization. The Professional Services Engineer is a customer-facing, technical product expert who installs, configures, provides training and supports Layer 7 Technologies' products. Although a technical position, the candidate should be able to demonstrate a history of working with both technical and non-technical stakeholders to define requirements, plan projects, and ultimately deliver technical solutions.

Responsibilities

  • Architect solutions with clients based on best practices.
  • Implement Layer 7 product suite in diverse client environments.
  • Deliver on-site and remote training to partners and customers.
  • Produce customer facing technical documentation.
  • Assist technical support as required in troubleshooting customer issues.
  • Develop and maintain training and workshop material.
  • Collect and articulate customer feature enhancements to Development organization.

Requirements

  • Minimum 2 years of client interaction and technical implementation experience with the ability to rapidly generate client trust and confidence.
  • Degree in computer science, computer/software engineering, or related discipline, or an equivalent combination of education and experience.
  • Knowledge of SOA/Web Services, Internet/Network Security standards, and Cryptography.
  • Experience in architecting & implementing integration solutions around key technologies.
  • Network Infrastructure Devices (Switches, Routers, Load Balancers).
  • Identity/Authorization Management Systems (LDAP, CA Siteminder, Oracle Access Manager).
  • Reliable Messaging Systems (JMS, WebsphereMQ, Tibco EMS, Fiorano MQ).
  • Proficient with Linux, Solaris, and Windows operating systems.
  • Previous experience programming with OS level scripting, XML transformations (XSLT), and JAVA coding language.
  • Experience with virtualized environments (VMware Server, VMware ESX/vSphere), and cloud based images (Amazon AMI).
  • Ability to travel throughout North America and the Globe for client engagements.
  • US Government Security Clearance or Clearable would be an asset.